Contact

The easiest way to start a conversation with Perma.cc is by using this contact form.

You may be able to find an immediate answer in our Frequently Asked Questions, User Guide, or Sign Up pages.

How to Reach Us

• Contact form: Submit the form on this page
• Email: You can also write to us at Perma.cc <[email protected]>

We do not maintain a dedicated phone line, but if you contact us via the form below or email, a member of our team will follow up to schedule a call.

Hours & Holidays

Perma.cc is part of the Library Innovation Lab within the Harvard Law School Library.

• Typical hours: Monday-Friday, 9:00am-5:00pm Eastern Time
• We observe the Harvard Law School holiday schedule

Reporting a Capture or Playback Issue

If you're experiencing problems with capture or playback, please include the following details in your message:

• The URLs you are trying to capture and/or the Perma Links
• The browser you are using
• Any error messages you are receiving (copied or screenshot, if you can)

This information helps us diagnose and resolve your issue more quickly.